The Beneficiary of the processing of personal data is Fenice Care System S.p.A. Unip., located in Viale dei Lanifici 18, 36078 Valdagno, Vicenza, Italy, Registration No. 03282400245. In case of need, don’t hesitate to contact us at the following email address info@fenice.care or call us directly at +39 0445 425500.

Categories of processed data

Among the data acquired and processed by Fenice Care System S.p.A. Unip. directly or by third parties there are:

• Contact data (name, email, phone number);
• Account and log-in information (user-name ad user ID included);
• Business field;
• Website and utilization data.

The personal data can be freely supplied by the user or, in case of utilization data, they can be automatically gathered and processed during the navigation of Fenice Care System S.p.A. Unip. website. If not specified, all the data requested by Fenice Care System S.p.A. Unip. are necessary. If the user refuses to share them, it could not be possible for Fenice Care System S.p.A. Unip. to provide the service. In case Fenice Care System S.p.A. Unip. indicates some data as elective, the user can freely choose not to share those data. This will not have any consequence on the availability and the functionality of the service. If you have any doubts or need further information on which data are necessary, don’t hesitate to contact Fenice Care System S.p.A. Unip. 

The possible utilization of cookies or other tracking tools by Fenice Care System S.p.A. Unip. or by the thirds parties used by Fenice Care System S.p.A. Unip. were not specified, has the scope of providing the requested service and all the purposes described in this document and the Cookies Policy.  

The user assumes the responsibility of third parties’ data obtained, published, or shared through Fenice Care System S.p.A. Unip. and guarantees to have the right to communicate and share them, freeing Fenice Care System S.p.A. Unip. From any responsibility towards thirds parties. 

Data processing modality

The Beneficiary of the processing of personal data adopts the appropriate safety standards aimed to deny the non-authorized access, the sharing, the modification, or the destruction of personal data. The processing is effectuated through IT or telematic tools, with organized modalities, and by following logics that are strictly related to the indicated final purposes. Besides Fenice Care System S.p.A. Unip., in some cases, other subjects related to Fenice Care System S.p.A. Unip. organization (administration, commercial, marketing, legal, and system administration personnel) could access the data. This could also happen with thirds parties (technical services suppliers, shipping companies, hosting providers, IT companies, and communication agencies) appointed by the Beneficiary of the processing of personal data. The list of these subjects or parties can be requested to The Beneficiary of the processing of personal data.

Legal base for the processing

The Beneficiary processes personal data related to the user in the following cases:

• The user has given consent to the processing for one or more specific purposes;
• The data processing is necessary to execute an agreement with the user or the execution of pre-agreement procedures. 

It is, at any moment, possible to request to the Beneficiary of the processing of personal data to clarify the concrete juridical base of the processing and, in particular, to specify if the processing is: based on law, imposed by an agreement or necessary to end an agreement.

Location

The data are processed in the operative facilities of Fenice Care System S.p.A. Unip. and in other locations where the involved parties are based. For further information, please contact Fenice Care System S.p.A. Unip. 

Data processing duration

We make the user aware that, in respect of the legitimacy, limitation of the purposes, and minimization of data, in accordance with the art. 5 GDPR 2016/679, the personal data are kept for the necessary period to fulfill the purposes the data were gathered for or for the period imposed by the absolution of the law.

Purpose of the data processing

The user’s data are gathered to allow the Beneficiary to provide the service, to fulfill the obligation imposed by the law, to answer to requests or executive actions, to safeguard own rights and interests (or users and thirds parties ones), to identify any possible illicit activity and to allow the following purposes: contact the user, performances test of contents and functionalities (A/B testing), heat mapping and sessions recording, tag management, advertising, commenting of the contents, interaction with social networks and external platforms, content visualization through external platforms and statistics. 

Right to access to personal data

In relationship with the data to be processed and the current policy, the user has any time right to:

• Access (art. 15 Regulation UE n. 2016/679);
• Adjustment (art. 16 Regulation UE n. 2016/679);
• Cancellation (art. 17 Regulation UE n. 2016/679);
• Limitation (art. 18 Regulation UE n. 2016/679);
• Portability, intent as the right to obtain the data in a standard and readable format by the beneficiary of the processing of personal data to transmit the data to another beneficiary without any hindrance (art. 20 Regulation UE n. 2016/679);
• Opposition to the processing (art. 21 Regulation UE n. 2016/679);
• Revocation of the consensus of processing data, without prejudice for the legality of the processing based on the consent obtained before the revocation (art. 7 Regulation UE n. 2016/679);
• Open a claim through the Authority that acts as a guarantor of the protection of personal data (art. 51 Regulation UE n. 2016/679).

All the above rights could be exercised by sending a written request to Fenice Care System S.p.A. Unip. at the postal mail address or the email address info@fenice.care. Please indicate “Privacy and data processing”.

Modifications to the current declaration

In case of any modification of the terms of this Privacy Policy declaration, Fenice Care System S.p.A. Unip. will publish the modifications and will update the date of revision of this document. 

Last edit to the present declaration: April 2022.